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The VOW Retail fact file

  • £40 million stockholding.
  • Next-day delivery.
  • 25,000 Stock Keeping Units (SKUs).
  • 21,000 pallet locations.
  • 18,000 wide/narrow aisle-pick positions.
  • 16,000 MHE small-pick locations.
  • 60,000 storage locations in mini-load system.
  • 3 km of conveyor belts.
  • Radio frequency picking/label pick/pick to light.
  • ISO 9001-accredited Quality Control System checks each shipment prior to despatch.
  • Order accuracy rate of 99.95%.
  • Automated MLS warehouse system supports picking of 65,000 product lines per day; 350,000 to 400,000 units per night.
  • 240 Investors in People-trained warehouse operatives, each picking in excess of 38 lines per hour.
  • 160 of the above staff have NVQ Level 2 qualifications.

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